Category: Communication
Developer: CaptionCall, LLC




Olelo is amazing . Haven't been able to use the phone for almost 4 years now. Have tried other similar apps without success-missed calls, unintelligible transcripts, etc etc. After a week of use, Olelo has performed almost flawlessly for both outbound and inbound calls. Very very nice. Can't seem to get it to add directly to contacts, but that is a small matter to me.




The calls constantly drops or those on other end say they can't hear you or call is breaking up. Script says .. "repeated lines" and doesn't transcribe the calls, although they're speaking. I can not hear on phone. I rely on this service and it's been beyond frustrating for me with all the issues. When it decides to work, it works great but not as often as it should. Not sure if someone is on other end typing or if it's auto voice call transcribed. 🤔




The app seems to work fine as long as you can answer the phone when a call comes in. Calling out has no problems but when a call comes in no matter what I do I cannot answer the phone and end up having to call the person back. Call forwarding and Caller ID is set up as per instructions. Could not resolve the problem in spite of contacting support. Had to install a different close caption app.




Game changer for those who are hearing impaired. It finally lets my hearing impaired family be able to call & communicate with me, doctors, family/friends, and anyone else! Even something as simple as ordering a pizza was impossible before this app, but now they are able to communicate again! Plus, the captions are automatic, so you know there is no one listening in on your conversations. Captions are mostly accurate and very helpful!!




I love this app. I use it for all my calls. The transcription is so good. The lag time is unnoticeable. When I tell people I'm using a Caption phone they are so surprised by how smoothly the call goes. The longest lag time is due to me reading. I couldn't communicate without this app.
Review Source: Google Play store public user reviews.
Can I submit suggestions or feedback to CaptionCall? Yes, users can submit feedback and suggestions through the app or the official website's contact form.
You can reach CaptionCall customer service at 1-877-557-2227 for assistance.
To activate, download the app, create an account, and follow the on-screen instructions to complete the activation process.
Open the app, enter your registered email and password, then tap 'Log In' to access your account.
The customer number for CaptionCall is 1-877-557-2227.
We’ve made a few improvements to keep your calling experience running smoothly. Fixed some minor bugs and refined things under the hood for better performance.