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CaptionCall

CaptionCall

Category: Communication

Developer: CaptionCall, LLC

Verified App
Rating: 4.1
Price: free
Age Rating: Everyone
Version: 36.0.2606
Updated on: Jun 22, 2026
Available on: /
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Pros
  • CaptionCall enhances communication
  • Real-time captions for clarity
  • User-friendly interface design
  • Customizable text size options
  • Supports hearing-impaired users
  • Easy to set up and use
Cons
  • Limited availability in regions
  • Requires a reliable internet connection
  • May have a learning curve for users
  • Not suitable for all hearing levels
  • Potential privacy concerns with data

User Reviews

  • P
    P Sweeney
    2022/04/27

    Olelo is amazing . Haven't been able to use the phone for almost 4 years now. Have tried other similar apps without success-missed calls, unintelligible transcripts, etc etc. After a week of use, Olelo has performed almost flawlessly for both outbound and inbound calls. Very very nice. Can't seem to get it to add directly to contacts, but that is a small matter to me.

  • M
    Mrs B Laverne
    2025/05/30

    The calls constantly drops or those on other end say they can't hear you or call is breaking up. Script says .. "repeated lines" and doesn't transcribe the calls, although they're speaking. I can not hear on phone. I rely on this service and it's been beyond frustrating for me with all the issues. When it decides to work, it works great but not as often as it should. Not sure if someone is on other end typing or if it's auto voice call transcribed. 🤔

  • C
    Clifford Thacher
    2022/09/06

    The app seems to work fine as long as you can answer the phone when a call comes in. Calling out has no problems but when a call comes in no matter what I do I cannot answer the phone and end up having to call the person back. Call forwarding and Caller ID is set up as per instructions. Could not resolve the problem in spite of contacting support. Had to install a different close caption app.

  • M
    Molly F
    2021/04/30

    Game changer for those who are hearing impaired. It finally lets my hearing impaired family be able to call & communicate with me, doctors, family/friends, and anyone else! Even something as simple as ordering a pizza was impossible before this app, but now they are able to communicate again! Plus, the captions are automatic, so you know there is no one listening in on your conversations. Captions are mostly accurate and very helpful!!

  • L
    Lorie Brackbill
    2026/05/10

    I love this app. I use it for all my calls. The transcription is so good. The lag time is unnoticeable. When I tell people I'm using a Caption phone they are so surprised by how smoothly the call goes. The longest lag time is due to me reading. I couldn't communicate without this app.

Review Source: Google Play store public user reviews.

FAQ

1

Can I submit suggestions or feedback to CaptionCall? Yes, users can submit feedback and suggestions through the app or the official website's contact form.

How to use CaptionCall

1

How can I contact CaptionCall customer service?

You can reach CaptionCall customer service at 1-877-557-2227 for assistance.

2

How do I activate my CaptionCall service?

To activate, download the app, create an account, and follow the on-screen instructions to complete the activation process.

3

How do I log in to the CaptionCall app?

Open the app, enter your registered email and password, then tap 'Log In' to access your account.

4

What is the customer number for CaptionCall?

The customer number for CaptionCall is 1-877-557-2227.

What's New

We’ve made a few improvements to keep your calling experience running smoothly. Fixed some minor bugs and refined things under the hood for better performance.

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