Category: House & Home
Developer: Verisure Group
Verified App 
Stay connected to your home Real-time security alerts Control devices remotely User-friendly interface 24/7 customer support 
Limited customization options Occasional connectivity issues User interface can be clunky Notifications may be delayed Requires constant updates 
Google Play 
App Store 
We Had Our Verisure Alarm Installed Almost 3 Years Ago And I Must Say It Is Quite A Good System, Its Design On The Keypad Is Very Sleek And Their Advanced Zero vision Is Good, I Never Had an Occasion Where There Was A Real Alarm But There Were Some False Alarms But Verisure Responded Veru Quickly And I Am Impressed! The Monthly Cost Does Get A Little Pricey If You Have Lots Of Sensors/Devices. But Its A Really Good System! Keypad And Its Features Could Be Better But Its Still A Good System !
it crashes all the time when I open it, I can't use it at all, only some rare times it works, please help. Edit: only happens when I use biometrics, I uninstall and re-install, don't activate biometrics and it works, as soon as I use biometrics it starts crashing everytime I open it
can't access the app for a while keep getting asked to call customer services when I do get told to call back a different number. images are blurry, system cuts out and keeps having power cuts, couple of times came home and alarm was off. pressed panic button and they called the panel and accepted all was ok although was obvious there was something wrong and I had a male there behind watching me what I was saying. my alarms though go off if front room window left open no other windows affect it.
great service. Exicellent for brain damaged people like me to understand how it works. Fantastic team putting my mind at rest when I accidentally set off the alarm. They talk me through it. I take my mobile to hospital with me and I can turn alarm on or off from there. I also have shock absorbers on my window and patio door and a camera indoors. well worth the money. 🫠🫠
Please stop the useless spam, how can an alarm app be pestering 24x7 for useless things, ads, and tips on how to use it? Add notification classification to allow only real important ones please!
Review Source: Google Play store public user reviews.
Yes, users can submit feedback and suggestions through the app or by contacting customer support directly.
Yes, the app collects personal data to provide services and improve user experience, adhering to privacy regulations.
No, My Verisure requires an internet connection to function properly and access your security system.
You can cancel your subscription by contacting Verisure customer support or through your account settings in the app.
Subscription costs vary based on the chosen plan and services; please check the Verisure website for details.
To activate your account, download the app, enter your Customer Number and follow the prompts to set up your password and security settings.
You can contact Customer Service through the app's support section or by calling the customer service number provided on your account details.
Open the app, enter your registered email and password, then tap 'Log In'. If you forget your password, use the 'Forgot Password' option.
Your Customer Number can be found in the app under your account settings or on your contract documents.
We include updates in My Verisure to constantly enhance your security experience. Here are the latest:- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.The Verisure development team continues working every day, and you can expect more updates in your app soon.
