• M

  Maria McGee

  

  2026/07/03

  App was easy to use. Order was fulfilled accurately and in a timely manner.

• A

  Amie Westlake

  

  2026/06/25

  easy to use loads quick

• C

  Cheryl Fernald

  

  2026/06/25

  app is easy to use

• S

  Swati P

  

  2026/07/01

  would love to have integration with GooglePay

• I

  ItsMeTinks

  

  2026/06/26

  App needs a thorough look thru then a huge update! Always loved EBB! The app, not so much? lol

• A

  A Google user

  

  2020/04/17

  It would be excellent if you were able to place an order for a specific time instead of just ASAP, and being able to order customizations (like extra meat for an upcharge) would also be helpful. But mostly, I was bummed I could not use my birthday reward on the app when ordering pick up ahead of time. Other than that, decent app.

• B

  Ben K.

  

  2020/11/29

  Guys, come on. You can't review order details? That's my biggest issue. The EBB I went to couldn't find my order and kept suggesting I had ordered from the wrong store (it turned out it was there, sitting out of the way, but no one remembered the order so it took a little while to find). Because I could not review order details, I couldn't confirm location. Also, you have to add funds instead of just doing instant transactions? Bleh.

• Z

  Zach Gibson

  

  2026/05/13

  App has major issues with mobile orders randomly. Place an order, have your card charged, receive an email receipt, but the store never gets the order, and shows you paid zero. Then you get to argue with the store about the pending charge on your bank card that they say will never post. Store wants you to order and pay again in the store.

• D

  Daniel DeNinno

  

  2026/02/14

  This app sucks it's absolutely insane to me that it has good reviews. It's slow. It's rigid. No promos work. The menu is horribly designed. The deals are weird and hidden and hard to get. It doesn't let you pay with credit card easily and acts weird. All around horrible. Not to mention their drinks are expensive lol

• D

  D Klin

  

  2023/05/21

  DO NOT BOTHER WITH THIS APP!!! The app has multiple issues, including, frequently, not working. It does not recognize an Einstein's Gift Card (their own card). You can't modify your order (no sauce, ect.). It does not let you order ahead of time- cannot set up order the day before. The bagels are good. Staff at store is excellent. App is awful.

Review Source: Google Play store public user reviews.