Category: Food & Drink
Developer: KFC US
Verified App 
Kentucky Fried Chicken (KFC) is an American fast food restaurant chain founded in 1952. Headquartered in Louisville, Kentucky, it is the world's second-largest restaurant chain after McDonald's, with almost 20,000 locations globally in 123 countries and territories as of December 2019. The app allows customers to order their food and track their order status for pick-up or delivery. The KFC US - Ordering App is a great way to order your food and track your order status for pick-up or delivery. The app allows you to order food from the KFC US menu and pay for your order using your credit or debit card. You can also track your order status and view your order history.
Features & Highlights
The KFC US - Ordering App is packed with features that make ordering your favorite fried chicken a breeze. Here are some of the core highlights that truly stand out:
Real Experience Using KFC US - Ordering App
Application Scenarios
My journey with the KFC US - Ordering App began one Friday evening after a long workweek. I was craving some crispy chicken and sides but didn’t want to deal with the hassle of driving to the restaurant. Pulling out my phone, I opened the app, and within minutes, I had my order ready. Another scenario includes weekend family gatherings where I would use the app to order platters ahead of time, ensuring everyone had their fill of chicken, mashed potatoes, and coleslaw without any last-minute rush.
User Experience
From the moment I launched the app, the user interface struck me as sleek and straightforward. The main menu is easy to navigate, making it a breeze to find what I wanted. The workflow is seamless; I could effortlessly browse through categories, view images of meals, and even access nutritional information. The performance was impressive, with minimal lag during my orders. I particularly appreciated the easy access to my previous orders, which made reordering my favorites a snap. Overall, my experience was delightful, and I felt like I had KFC right at my fingertips.
Pricing
The pricing on the KFC US - Ordering App is aligned with what you would expect from a fast-food chain. Meals are reasonably priced, and the app often features promotions that can help you save money. I found that utilizing these offers, combined with the convenience of ordering from my couch, made it well worth it. The value for the quality of food is impressive, especially when feeding a family.
Updates & Support
One aspect that stands out is the regular updates the app receives. Each update seems to bring new features or improvements in functionality, enhancing the overall user experience. In terms of support, I encountered a minor issue with an order once, and the customer service team was responsive and helpful. They quickly resolved my concern, which left me feeling valued as a customer.
Security & Privacy Review
As an American user, security and privacy are paramount when using apps like KFC US - Ordering App. The app is available on reputable platforms like the App Store and Google Play, which adds a layer of trust. Registration requires basic personal data such as your name, email address, and payment information, which is standard for food ordering apps. However, the app respects user privacy, as I noticed no excessive ads or invasive tracking behavior while using it. The payment processes were secure, giving me peace of mind while placing my orders. Overall, I felt confident in the app's commitment to safeguarding my personal information.
Convenient mobile ordering from anywhere Exclusive app-only deals and promotions Easy customization of your favorite meals Real-time order tracking for peace of mind Fast and secure payment options available 
Frequent app crashes disrupt the ordering experience Limited payment options frustrate some customers Inaccurate order tracking leads to confusion User interface can be unintuitive for new users 
It's a great app with great digital exclusives making using the app great. However, the moment you get an item a lot, they start raising the prices on you. Plus, the rewards suck. You can get a chicken sandwich combo, which is great, but they do not let you change it to the spicy version. Plus, the app never actually tracks when your order is ready. If you put in a mobile order and the app says ready it's NOT! I'm not saying that mad I'm saying that as a warning. just go through the drive thru.
The app is horrible. Too limited to use. There should be an option to customize an order of chicken, namely which pieces you want, such as only breasts or no wings, whatever. It could be done to upcharge for the selections if needed. Because there are no options, the app is useless. You always have to go in to order. Plus, the KFC store I go to never seems to have enough pieces, which is poor customer service. But, if allowed in the app, they could prepare more before the customer arrives.
Don't waste your time!! Downloading the app is a joke. I placed an order in the mobile app and not only were few of the items incorrect but I was also missing items. Unfortunately companies no longer care about the quality of customer service provided. Even if you go out of your way to contact the manager, or the corporate office or complete the survey regarding your experience , you will not be contacted. They've already deducted your account and that's all that REALLY matters.
Ads! In a food ordering app! After I ordered a window popped up looking like it was from KFC saying I was eligible for $20 cash back. Fine print showed it was a "paid subscription" Then I had to decline offers from AAA, some credit card and one other I don't remember. I will not be ordering again through KFC if this is the cap I have to put up with just to order food.
The App physically will not let me use reward points. It has been months of trying and each time it simply tells me "that reward is unavailable" on every reward. And whenever I have an issue with a order, they will refuse to give me an actual refund and only offer reward points, which are impossible to use. I have tried reinstalling the app and still nothing, actual scam at this point.
Review Source: Google Play store public user reviews.
Yes, KFC US - Ordering App collects personal data such as your name, address, payment information, and order history to provide a personalized experience and process transactions securely.
KFC US - Ordering App is free to download and use, with no subscription fees or trials required. Users can access all features without any cost.
Yes, KFC US - Ordering App requires an internet connection to browse the menu, place orders, and access promotions. A stable connection is recommended for the best user experience.
You can contact support or send feedback through the app by navigating to the Help section, or you can visit the KFC website for additional support options and resources.
Since KFC US - Ordering App does not have a subscription model, there is no need to manage or cancel a subscription. You can simply stop using the app at any time.
You can contact KFC US customer service by calling their support number or visiting their website's contact page for assistance.
Open the app, tap on 'Log In', enter your registered email and password, then tap 'Submit'.
Yes, you can activate your account by clicking the activation link sent to your email after registration.
The customer service number for KFC US is 1-800-CALL-KFC (1-800-225-5532).
We cooked up some Finger Lickin’ Good updates - smoother ordering, better rewards browsing, improved store selection, and a more reliable app experience.
Google Play 
App Store 
