• J

  Jennifer Norman

  

  2026/07/03

  love having controls on the phone. the noise reduction in restaurants works well. I get mixed results streaming music

• B

  Brian Hinton

  

  2026/07/03

  I've only had my hearing aids for about nine months and they have stopped working. Having finished paying for them it seems that it's hard to get any backup help.

• S

  Stefanie Faust

  

  2026/07/03

  I have to uninstall and reinstall this app every single day to be able to adjust my hearing aids. Get it together Oticon

• S

  S. T.

  

  2026/07/03

  difficulty connecting, I open the app and it's a blank screen?

• E

  Elizabeth Bath

  

  2026/07/03

  Constantly refuses to open, just a blank screen lately. Sick of having to reinstall.

• J

  Jim Adam

  

  2026/07/01

  Good app. Everything is straightforward and easy to use. Has a nice notifications mode that allows instant adjustment. My only complaint is that lately the right side volume in the standard mode is offset from the left side - it starts at a slightly higher bar and will go up to +4, but the left side only goes to +3. Doesn't happen in the one custom mode I have set up. Eventually, I'll ask the audiologist about it, but I suspect if I uninstalled and reinstalled it, that would go away.

• J

  Jon H

  

  2026/06/16

  Great app. The functionality it unlocks with my Oticon Intent hearing aids is amazing. The only issue I have is that it will on occasion stop sounding notifications from my phone. Not sure if this has to do with muting my phone and unmuting, or what. When this happens, I can normally get the notification tones back by cycling my phone through vibrate, silent and back to sound

• K

  Katie Farmer

  

  2025/10/26

  The app is very straightforward and easy to use. The only major problem is that I have to uninstall and reinstall about every 2 to 3 months because the app just stops working which is difficult because then I have to reconnect it with my hearing aids in the charger. So if this happens at work, I'm pretty much stuck without being able to change any settings. additionally, it will just randomly disconnect from my hearing aids for a few seconds, which is odd.

• J

  John Luke Mills

  

  2026/06/09

  I generally like the app with my Intent 1 hearing aids, but there's a lot of room for improvement. I am using them with a pixel 10 phone. The most aggravating issues are about Auracast. In particular it is impossible to disconnect from a broadcast. When you press the disconnect button there is a quarter second flash of a different screen. It is way to fast to read any of it, never mind trying to press any controls. I have to reboot my phone or wait for the broadcast to shutdown.

• M

  Michelle Clark

  

  2026/05/30

  More and more, I have to uninstall then reinstall the app or the hearing aids can't be monitored from my phone. Also, my phone wants to the app in deep sleep because of the power usage. I don't have major hearing loss, mostly tinnitus and only use the aids in the evening. after I got them, THEN I was shown the docking station. worst design ever and horrible for traveling. after all this, I may remove one star!

Review Source: Google Play store public user reviews.